Frequently Asked Questions
Everything you need to know about your gear and orders.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days, while express options are available at checkout for those who need their gear faster.
Do you offer a warranty on action sports equipment?
Yes, all CORE Action Sports products come with a 90-day manufacturer's warranty covering structural defects. Please note that normal wear and tear from stunts and heavy use is not covered.
Can I return an item if it doesn't fit?
Absolutely. We offer a 30-day return policy for unused items in their original packaging. Please ensure all tags are attached and the product shows no signs of outdoor use.
How do I know which scooter or skate size is right for me?
We provide a comprehensive size guide on every product page. Generally, scooter bars should sit between your hips and belly button for the best control and comfort.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Affirm.